1. Home
  2. Fundraising
  3. Peer-to-peer
  4. What to do if you see the error “Initialization failed. Please relaunch CMS” in peer-to-peer

What to do if you see the error “Initialization failed. Please relaunch CMS” in peer-to-peer

If you see the error “Initialization failed. Please relaunch CMS” when click on the Peer-to-Peer module button, it is probable that your platform’s password has expired and should be updated.

When you first log in, if you see a page saying “Password Expired. Your password has expired, please create a new one before continuing.”, then ensure you do update your password. Once you log off and back on, the Peer-to-Peer module should start working correctly.

Updated on August 27, 2019

Was this article helpful?

Need Support?
Can’t find the answer you’re looking for? Don’t worry we’re here to help!
Contact Support