By default, Engaging Networks pages will have a URL that starts https://e-activist.com or https://netdonor.net, known as the Base URL. Both of these run over https (which means it uses using secure socket layers, or SSL). This means the data that the supporter submits is encrypted, keeping it secure.
In the following audio interview, our Development Operations Engineer, Gwynne Dixon, explains the domain and SSL certificate options available to clients when setting up their account with Engaging Networks.
If you wish to change the Base URL to something else, you have two choices. Firstly, you can use our “wildcards” to add personalisation to it, for example https://savethewhales.e-activist.com or https://help-the-dolphins.netdonor.net.
If you wish to have a different domain though, rather than e-activist.com or netdonor.net, then you’ll need to contact us to get a new secure certificate, so we can connect a new Base URL to your pages.
Once set-up, you can use the same new Base URL for all your page-builder pages across advocacy and fundraising, or even set up different ones for different types of pages (e.g. act.mycharity.org and donate.mycharity.org).
Using secure certificates on Engaging Networks
If you would prefer to use your own unique base URL or ‘sub domain’, for the start of your actions, for example ‘donate.charityname.org.’, we will need to place a secure certificate on our load balanced application servers for the relevant sub domain and provide you with a dedicated IP address for you to point your sub domain to.
As a quick overview, If you want to purchase your own SSL certificate, three options are available.
Option 1 – we get the certificate for you (easiest option)
We can liaise with our network hosting company and they can purchase the certificate on your behalf. It will then be installed on our servers for you. If you want us to buy a certificate for you, you have the choice of the following:
|Certificate type||Price ($ Canadian) for a year||Price for 2 years|
|GeoTrust QuickSSL Premium||$145||$255|
|True Business ID||$190||$280|
|True Business ID – extended validation||$355||$675|
|Symantec Secure Certificates||$395||$695|
|CSR generation for use with own purchased certificate||$50||N/A|
An initial installation fee of $50 also applies for each certificate type
There will also be a $50 (~£30) administration fee that will be added to your initial invoice, in relation to the work Engaging Networks undertakes to get your certificate(s) installed on our servers.
Prices are also available for two year terms
The prices vary due to the levels of authentication / validation and the warranty amounts for each certificates
All newly issued certificates now use SHA-2 “Signature Algorithms”
All costs are passed on straight from our hosting company
Option 2 – you purchase you own certificate and get a CSR from us
You can purchase your own certificate and send it securely to us, along with the associated private key (please export this as a .pem or .pfx file), so we can install it on our servers. If you need us to, we can generate a Certificate Signing Request (CSR) to add to your newly purchased certificate ($50 installation fee). Contact the support team for more information.
Option 3 – you already have your own certificate you would like to use
Finally, if you have a certificate already, we can install that on our servers for a fee of $50 Canada (this fee is in addition to the $50 Setup fee noted above, which is passed along directly from our hosts to provision a VIP). Both fees are one-time only, and won’t be charged again with any future certificate renewals. If you do wish to install your own certificate, please just send us securely the private key and certificate files.
If you are using a secure certificate over https, you will need to create a secure HTML template. Please see the separate tutorial on setting up the https templates.
Adding certificate logos to your pages
Once your SSL certificate has been installed you might want to add the relevant secure cetificate logo to your pages to tell your supporters how the page is secured. Here are some examples, you can simply get the relevant one from their website.
Please confirm with your certificate provider which is the best image to use. You should receive an email from them about this after the certificate is ordered.