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Auto-Responders: Event Reminders

Note: This feature is available as of Release 3.63.

Setting up an Event Reminder

Event Reminders may be added to any single or recurring event through the event’s Auto-responder options.

For more information on setting up thank you email autoresponders, please find more details here.

The auto-responder reminders are a simple way to send an automated email to supporters who have registered for the event to include any details needed prior to attending.

On the event Page editor, hover over the right-hand menu and under ‘Auto-responders,’ click to select ‘Reminder email.’

Reminder Email

NOTE: Auto-responders, including reminder emails, are optional. If you leave the content of an auto-responder blank, we will not send one.

The general setting options for your reminder email subject, sender, and content are the same considerations as in another auto-responder message. However, you’ll note you have the option of selecting the number of days in advance to send the reminder. 

Select the desired time interval from the dropdown in settings under the “Send” option.

The day(s) before the event are scheduled according to the occurrence of the particular event registration, so a supporter would receive the reminder however many days in advance of the individual occurence(s) registered in the case of a recurring event.

The send time of the reminder email auto-schedules according to the start time of the event (i.e. a reminder email sent 1 day before an event scheduled to start at 6pm ET will send at 6pm ET the day prior).

Event Reminder

These may also be created as a shared Component, in the same way as a standard thank you email auto-responder, to load the message from your library.

 

Updated on July 6, 2021

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