Creating a sub-domain

General notes

IMPORTANT: The IP address mentioned in this section can only be used for sub domains over ‘HTTP’. It can not be used for HTTPS pages so it can not be used for any donation page or any advocacy pages running over HTTPS.

If you want to run your sub domains securely over ‘HTTPS’ you will need to contact us in advance and get a secure certificate installed on our servers for your sub-domain.

Please do not point your sub domain over to the IP address below if you are going to be using us for donation pages or advocacy pages running over HTTPS. It will not work!

When an action is created in your client account, our software generates a web address. You then insert this web address as a link from pages on your website or as a link from an email you send to supporters. By default the web address generated by our software will start with e-activist.com for advocacy pages.

You can replace the portion of the web address that includes our domain “e-activist.com” with a sub-domain of your own. This will hide from your supporters the fact that they have left your servers and are now on a page hosted on our servers.

To illustrate the point, let’s say that your organization has a website that uses the following domain: onegoodturn.org. Supporters taking part in a campaign you have generated with our software could link to a web address that starts with http://action.onegoodturn.org. This will be the address displayed in the address bar to your supporters.

Action required

A sub-domain to your main website domain is created by using an online service provided by your ISP (Internet Service Provider). The sub-domain MUST be created using the following format:

http://action.onegoodturn.org

It is also recommended that you create entries for both of the following formats:

http://action.onegoodturn.org
http://www.action.onegoodturn.org

It is NOT possible to create a sub-domain using the following format:

http://onegoodturn.org/action

Once the sub-domain has been created, you will be asked to direct all requests for the sub-domains to a specific server IP address. Please enter the following IP address:

66.11.154.25

That’s it. Once the sub-domains are properly resolving to our servers, the web addresses for your actions can use your sub-domain instead of e-activist.com.

And just to remind you…

The IP address mentioned in this section can only be used for sub domains over ‘HTTP’. It can not be used for https pages so it can not be used for any donation page or any secure advocacy pages.If you want to run your sub domains securely over ‘HTTPS’ you will need to contact us in advance and get a secure certificate installed on our servers for yoursubdomain.

Please do not point your sub domain over to the IP address below if you are going to be using us for donation pages or secure advocacy pages. It will not work!

Changes to URLs

When creating a new action, go to the admin of your action by clicking on the cog icon and enter the ‘base url’. Simply enter the sub-domain in this text field for each action you create – e.g. http://action.onegoodturn.org.

You can set a default Base URL in the account by going to “Hello Menu > Account Settings > Account Preferences”

Secure sub domains

As mentioned above, actions can of course run over a secure sub domain too, such as https://action.onegoodturn.org. If you want your advocacy actions to run over https and you want your own subdomain too (rather than using the default Engaging Networks one) then you will need to purchase a secure certificate for us to host on our servers. All donation pages will need to be over https so the same applies to sub domains for fundraising pages as well.

In this case, you will not be pointing to the above IP address. We will provide you with a dedicated IP address (after the certiificate has been installed) for your secure sub domain(s).

Note: If you do want to use a secure subdomain then you will need to create a secure template to wrap your actions around. Please see the separate help copy for more information.

Please read the help copy on secure sub domains and contact your local client support team for more information.

Updated on May 29, 2019

Was this article helpful?

Need Support?
Can’t find the answer you’re looking for? Don’t worry we’re here to help!
Contact Support