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Okta Single Sign On: Accounts

Accounts + Okta Integration Overview

The Okta Accounts integration will be available as of the 3.62 Release.

The Okta integration uses the Open ID framework to allow authenticated users to securely log in to an individual account or through the Accounts Hub.

Set Up Instructions

An Okta app is required for each integration. If providing for Engaging Networks users and admins and Accounts Hub users, two apps would be required to manage individually and ensure proper authentication in the correct level of access.

  1. Enable the Okta integration in your Engaging Networks account by navigating to the Extensions Manager under your Account Settings. Select the Okta integration available under the Account level integration options. 
  2. Enter the required details prompted, including Okta Client ID and Client Secret (this should be used from your web app in Okta). The Okta login URL should be auto-populated in Engaging Networks. Be sure to save all details updated to enable.
  3. Update your web app in Okta with the login URL populated.
  4. In the Okta web app, Add users under ‘Assignments’ in the web app with a primary email address for each. This will determine who is able to access the particular account or Accounts Hub and associated subaccounts.

Okta integration

The Page level Okta integration is for the Supporter Hub Single Sign On option. These two integration options need to be enabled separately.

5. When the redirect is sent to Engaging Networks, it will make the appropriate calls to obtain the access token. Using the access token, Engaging Networks will make a call to the ‘userinfo’ endpoint to obtain the email address of the authenticated user. It will then use that email address to log the user into the account or Accounts Hub.

Note: When a user logs out of the account or Accounts Hub, Engaging Networks will destroy the application session but will not log the user out of Okta.

Updated on April 2, 2021

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